Refund Policy

Please email Finance for refund requests.  Please provide full details of your request. 

The VP of Finance will present refund requests to the appropriate PMI VP.  Decisions made by that VP will be within stated guidelines and are final and absolute, except for the “exclusions” stated below.
Refunds will only be considered if requested by email and only if they fall within the constraints listed below.  All refunds will be issued via check or the Acteva within 30 days of a final decision.  Refunds will not cover previously paid Acteva fees.

Chapter Dinner Meetings

If the meeting is cancelled by PMI Buffalo for any reason you will receive a refund or credit towards a future dinner meeting, your choice.

Chapter Dinner Topics and Speakers are subject to change without notice and will not serve as cause for a refund request. 
A discounted member price will often be available to those who are active local chapter members at the time of payment.   Attendees who join the local chapter after payment will not be eligible to subsequently receive a member discount.
Refund request options:

• 3 days or more before the meeting: a full credit towards a future dinner meeting or the payment may be designated to a substitute of their choice.  PMI can assist in identifying possible substitutes within an individual’s own organization.
• 3 days or more before the meeting: a refund of your registration fee net of any external fees and a $5 processing charge.
• 2 days or less prior to meeting: PMI may have already made a financial commitment, and so it is on a case-by-case basis, at the discretion of the sponsoring PMI VP.

PMP Prep Classes

Any class may be cancelled by PMI Buffalo prior to the start for any reason including failure to reach the minimum number of students required. You will receive a full refund if the course is cancelled.  

A discounted member price will often be available to those who are active local chapter members at the time of payment.   Attendees who join the local chapter after payment will not be eligible to subsequently receive a member discount.
Refund request options:

• 7 days or more prior to the first class: full credit towards a future class or the payment may be designated to a substitute of their choice.  PMI can assist in identifying possible substitutes within an individual’s own organization.
• 7 days or more prior to the first class: a refund of your registration fee net of any external fees and a $5 processing charge.
• Less then 7 days prior to class: impacts the ability to fill a class, and therefore is on a case-by-case basis, at the discretion of the sponsoring PMI VP.  If a refund is granted it will be a refund of your registration fee net of any external fees and a $5 processing charge.

Professional Development Days, Full Day Training Sessions, and Other Major Sponsored Events

Any sponsored event may be cancelled by PMI Buffalo prior to the start for any reason including failure to reach the minimum number of attendees required.  You will receive a full refund if the event is cancelled.  
Speakers and instructors are subject to change without notice and will not serve as reasonable cause for a refund request with one exception as indicated below.

A discounted member price will often be available to those who are active local chapter members at the time of payment.   Attendees who join the local chapter after payment will not be eligible to subsequently receive a member discount.

Refund request options:

• 7 days or more prior to the first class: full credit towards a future class.
• Keynote speaker withdrawal: full credit towards a future class or a refund.
• 7 days or more prior to the first class begins: a refund of your registration fee net of any external fees and a $5 processing charge
• Less then 7 days prior to class: impacts the ability to fill an event, and therefore is on a case-by-case basis, at the discretion of the sponsoring PMI VP.  If a refund is granted it will be a refund of your registration fee net of any external fees and a $5 processing charge.

Policy Exclusions

Certain events and classes may provide special, specific refund policies which would be clearly posted during event sign-up and registration, and would then supersede the above.
The elected officers of the local chapter reserve the right to collectively override this policy as they see fit, when common sense prevails or extraordinary circumstances exist with regard to a local chapter member.  Such divergence from this policy would require a quorum and majority.